Neal Reynolds replaced Tim Sheppard as Norwich's physio in June 2001. 27 year old Reynolds quit his position at Oxford to join Norwich. Before his stint at the Manor Ground, Neal was with WBA (where Denis Smith has spotted his talent). Reynolds, said yesterday: "To be honest, it was an opportunity that was too good to turn down. It's an opportunity to be at a First Division club and the whole set-up there is bigger. They used to be in the Premiership, they have an Academy and it's a typical First Division setup” Sheppard was involved in the interviews in appointing his successor.

Neal left Norwich in May 2008 to join Arsenal as part of Gary Lewin's physio team. “Neal is an excellent physio and we would have liked to have retained his services,” said Glenn Roeder. “However, this is a good opportunity for him and we wish him all the best.”